Terms of Service

Introduction

Welcome to Compass Business Consulting. These Terms of Service outline the terms under which you may access and use our website and consulting services. By accessing our website or engaging our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services. These terms apply to all visitors, users, and clients of Compass.

1. Services We Provide

Compass offers business strategy and management consulting services to companies throughout the United Kingdom. Our services include:

• Business strategy development and planning
• Operational improvement consulting
• Growth planning and market analysis
• Related advisory services as agreed upon with clients

The specific scope, deliverables, and terms of each consulting engagement will be outlined in a separate consulting agreement or statement of work between Compass and the client.

2. Acceptable Use of Our Website

When using our website, you agree to:

• Use the website for lawful purposes only
• Provide accurate information when submitting forms or inquiries
• Respect the intellectual property rights contained on the website
• Not attempt to gain unauthorized access to our systems or networks
• Not transmit any harmful code, viruses, or malicious software
• Not use automated systems to access or scrape content from the website

We reserve the right to restrict or terminate access to our website for users who violate these usage terms.

3. Access to Services

Our consulting services are provided on a project basis. To engage our services:

• You must be at least 18 years old and have the authority to enter into binding agreements
• You must provide accurate contact and business information
• You agree to cooperate in good faith throughout the engagement
• Payment terms will be specified in the consulting agreement

We reserve the right to decline service requests at our discretion. Factors such as availability, expertise alignment, and business fit may influence our decision to accept or decline an engagement.

4. Service Availability and Modifications

Website Availability

We strive to maintain continuous access to our website but cannot guarantee uninterrupted availability. The website may occasionally be unavailable due to maintenance, technical issues, or circumstances beyond our control. We do not accept liability for temporary unavailability.

Service Modifications

We may modify, suspend, or discontinue any aspect of our services at any time. Changes to website features, service offerings, or pricing may occur without prior notice. Active consulting engagements will continue under the terms originally agreed upon.

Geographic Limitations

Our primary service area is the United Kingdom. While we may consider engagements outside this area, services are generally focused on UK-based businesses. Specific geographic restrictions or considerations will be discussed during the initial consultation.

5. Intellectual Property

Website Content

All content on this website, including text, graphics, logos, and images, is the property of Compass or licensed for our use. You may view and print content for personal reference but may not reproduce, distribute, or use it for commercial purposes without our written permission.

Consulting Deliverables

Ownership of work product and intellectual property created during consulting engagements will be addressed in the relevant consulting agreement. Generally, clients receive rights to use deliverables for their business purposes, while Compass retains ownership of methodologies and frameworks.

Client Information

Information and materials you provide remain your property. By engaging our services, you grant us a license to use this information for the purpose of providing consulting services and creating deliverables.

6. Your Responsibilities

When engaging with Compass, you are responsible for:

• Providing accurate and complete information necessary for us to perform our services
• Making timely decisions and providing feedback as requested
• Ensuring that your use of our services and website complies with applicable laws
• Maintaining the confidentiality of any login credentials or sensitive information shared
• Notifying us promptly of any concerns or issues that arise during an engagement
• Meeting payment obligations according to agreed terms

7. Fees and Payment

Fees for our consulting services are outlined on our website and will be confirmed in writing before any engagement begins. Payment terms typically include:

• Fees are quoted in British pounds (GBP)
• Payment schedules will be specified in the consulting agreement
• Invoices are typically payable within 30 days of receipt
• Late payments may incur additional charges as specified in the agreement
• All fees are exclusive of VAT unless otherwise stated

We reserve the right to modify our pricing structure. Changes to fees will not affect ongoing engagements under existing agreements.

8. Cancellation and Termination

Either party may terminate a consulting engagement according to the terms specified in the consulting agreement. Generally:

• Written notice is required for termination
• Clients remain responsible for payment of fees for work completed up to the termination date
• We will return client materials and provide work product completed to date
• Confidentiality obligations survive termination of the engagement

We reserve the right to terminate services immediately if a client breaches these terms or the consulting agreement.

9. Limitations and Disclaimers

To the extent permitted by law:

• Our website and information provided are on an "as is" basis without warranties of any kind
• We do not guarantee that our services will achieve specific results or outcomes
• Business decisions remain the responsibility of the client
• Our liability is limited to the fees paid for the specific service in question
• We are not liable for indirect, consequential, or incidental damages

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or matters that cannot be excluded or limited under UK law.

10. Changes to These Terms

We may update these Terms of Service from time to time. When we make material changes, we will update the effective date at the top of this page. Your continued use of our website or services after such changes constitutes acceptance of the revised terms.

For active consulting engagements, changes to these general terms do not supersede the specific terms outlined in your consulting agreement.

11. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.